If you have any questions or comments about this privacy policy, please contact us at support@support.gigagrab.online
This Privacy Policy explains the basis on which we, or on behalf of , collect, use, process and disclose personal data or personal information (collectively, "Personal Data"). We are the "data controller" when we determine the purposes for which, or the manner in which, the personal data you provide through these GigaGrab products will be processed.
Please read this Privacy Policy carefully as it contains the following important information:
By expressly agreeing to this Privacy Policy, you confirm that you have read, understood and agreed to the collection, use, processing and disclosure of your personal data in accordance with this Privacy Policy and understand that, in the available jurisdictions, GigaGrab also relies on other legal bases for the foregoing, as detailed below. If you do not agree with our Privacy Policy, you may choose not to use the GigaGrab Products, which may contain hyperlinks to services owned and operated by third parties. These third party services may have their own privacy policies governing their collection of your personal data and we recommend that you review them. We have no responsibility or liability for the privacy practices of such third party services and your use of such services is at your own risk.
We collect and process the following information from or about you:
Information you provide when using the game
("Basic data")
When you play our games, we collect the following personal data from you:
Information for placing advertisements
("Advertising data")
Through advertising networks and other third parties, tracking technologies are used to collect information about you and your device, depending on the permissions you grant. This may include:
Information collected to provide analysis
("Analysis")
We may use tracking technology to collect technical information about your use of GigaGrab products, including personal data, which we use for analytical purposes. The personal data we may collect includes the following:
Information collected about you from third parties
("Third Party Login Information")
When you access the game via a third-party social media provider, such as Facebook, Twitter or Game Center, we may collect and store personal data from that third-party social media provider. We will also receive technical data to ensure that the game is connected to the social media provider account.
We will process your personal data for the following purposes.
Offer you our games
We will use your personal data (including basic data, third party login information and analytics) to provide you with our games. Processing personal data in this way is necessary for us to record your progress and current status in our games, to determine whether game features are working properly and to improve your experience when playing any of our games. In permitted jurisdictions, we also process personal data in accordance with our legitimate interests or for the performance of a contract (where applicable).
Help us improve the GigaGrab product and solve any problems!
We may process unidentifiable analytics so that we can analyze and improve our games and GigaGrab products, and such processing is necessary for us to pursue our legitimate interests.
For advertising purposes
We may process advertising data in order to show you advertisements for third party services. These advertisements may be targeted to your interests. The personal data we collect about you may also be used to understand the effectiveness of advertisements placed in our games or how many people have viewed certain advertisements.
Such processing is necessary for us to pursue our legitimate interests in providing you with relevant advertising content, improving the user experience and increasing the revenue generated through our GigaGrab Products. In jurisdictions where consent for such processing is required and you have already provided such consent, you may withdraw your consent by changing the settings within the application on your device.
We may use the personal data we collect about you to provide you with targeted advertising in our games. We do this in order to provide you with more relevant advertising content.
Prevention of fraud and illegal activities
We process personal data for our legitimate interests to ensure that any use of GigaGrab products is lawful and non-fraudulent, complies with our legal obligations, does not interfere with the operation of our services, and does not harass our employees or other individuals in order to exercise our legal rights and comply with our legal obligations.
We may use your personal data to notify relevant third parties, such as law enforcement agencies, if we have reason to believe that you are violating or may violate any applicable law or any other applicable provision under our EULA or this Agreement.
We will only share your information with third parties in the ways described in this Privacy Policy.
Suppliers and service providers: We may transfer your personal data to our suppliers and service providers who provide services to us, including data analytics providers, IT and related services, payment processing, customer support providers and security fraud detection services. It is our policy to limit the way our service providers use your personal data so that they only use it for the purpose of providing services to us.
Group Members: For the reasons set forth in this Privacy Policy, we may share data collected in GigaGrab with members of our group (including our affiliates, subsidiaries, and parent companies), including those that develop and support the GigaGrab product and Users, as well as among the teams that collaborate for these purposes.
Advertising Partners: We may share your personal data with third-party advertising companies or allow them to set up and use cookies and other tracking technologies to collect information about your device and use of the GigaGrab Products, as described in the section above entitled "Why We Collect Your Information".
Mergers or Acquisitions: If we are involved in a merger, acquisition, sale of all or a portion of its assets, bankruptcy, or other corporate reorganization, you will be notified via an account message and/or a prominent notice on our website of any change in the ownership or use of your personal data and any choices you may have regarding your personal data.
Legal Requirements: In addition, we may disclose your personal data to the extent that we are required to do so by law (which may include government agencies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing personal data to others for the purpose of preventing fraud).
Law Enforcement: We may also disclose your personal data to third parties to enforce or apply the terms of an agreement, to investigate a potential breach, or to protect the rights, property, or safety of our customers or others. This includes exchanging personal data with other companies and organizations for fraud prevention.
With your consent: With your consent, we may disclose your personal data in other ways.
We and our third party partners, affiliates and service providers use standard tracking technologies (such as web beacons, SDKs, APIs, scripts and tags) to recognize your computer/device, to "remember" information about your use of the GigaGrab Products (e.g., your user preferences) and to help us understand how you use the GigaGrab Products. GigaGrab products (e.g., your user preferences), and to help us understand the features you use and the games you play.
We may link or combine the information we collect through tracking technology with other personal data we process about you (such as your user ID) to help us personalize our GigaGrab Products, improve the quality of our GigaGrab Products, obtain analytics about the use of our GigaGrab Products, provide interest-based advertising, and for security and fraud prevention purposes.
Examples of the tracking techniques we use are listed below:
Analytics: We use analytics tracking technologies such as Google Analytics, Fabric, AppsFlyer, Game Analytics, AppOnBoard, Firebase and Tenjin to collect analytics data when you browse our GigaGrab Products or access our Analytics tracking technologies such as AppOnBoard, Firebase and Tenjin collect analytics data when you visit our GigaGrab Products or access our GigaGrab Products from other websites, applications or devices. These technologies help us understand and improve the GigaGrab Products, determine and measure the effectiveness of advertisements or posts, and understand whether you are interacting with our websites, content or emails.
Social Media Pixel: We use social media pixels such as Facebook, Twitter and LinkedIn to advertise to you.
ADVERTISING: We work with third parties, including ad networks, to collect information about you, to serve interest-based ads to us and others, and to measure the effectiveness of the ads. For example, we engage third-party services such as Google Ad Manager to collect data and to place, personalize, and measure advertisements for the products we sell on the Site. Advertisers' and ad networks' use of tracking technologies and the information collected through those technologies is governed by their own privacy statements.
Some of the tracking technologies we use allow us to track the activity of your device over time and across online assets. You may contact us at any time for a list of current third party tracking technologies that we use on GigaGrab products. You can review each tracking technology provider's privacy policy for more information about how they collect your data.
We use automated decision-making methods that do not involve human involvement to process your information in the ways described in this Privacy Policy
We may process your personal data through automated decision-making methods to identify users who are cheating in the games. We may block users of games and/or GigaGrab products that are determined to be cheating after an automated decision-making process. In this case, the user will be notified of the result and has the right to human intervention to express his or her opinion and to challenge the decision to block access to the game and/or GigaGrab Product.
We will store your personal data on our systems for as long as it is necessary for the relevant purpose or as otherwise stated in this Privacy Policy. If you delete one of our games or cancel your account, we may retain and use your personal data for as long as necessary to comply with our legal obligations, resolve disputes, enforce our agreements and for other legitimate business purposes.
We do not use our GigaGrab Products to knowingly solicit or collect personal data from or market to children under the age of 13. Our Terms of Use prohibit users under the age of 13 from accessing our GigaGrab Products. If we learn that we have collected personal data from a child under the age of 13, we will delete that personal data as soon as possible. If you believe that we might have any personal data from or about a child under 13, please contact us at support@support.gigagrab.online
We take technical and organizational precautions to prevent the loss, misuse or alteration of your personal data. For example, our databases contain only encrypted and anonymized information, are password-protected, and are restricted to essential employees (e.g., GigaGrab management or employees whose primary role requires system access).
Please note that while we strive to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches.
If you use GigaGrab products from the United Kingdom or the European Economic Area, your personal data may be transferred outside of the United Kingdom and the European Economic Area to countries where affiliates, service providers, or other third parties are unable to provide an adequate level of data protection as defined by the European Economic Area and the United Kingdom data protection laws. Certain third countries, such as Canada, the Republic of Korea and Japan, have been formally recognized by the European Commission and the UK Secretary of State as providing adequate protection. Transfers within our corporate group or to third parties located in third countries (which are not so recognized) are carried out using acceptable data transfer mechanisms, such as EU and/or UK standard contractual clauses, binding corporate rules, approved codes of conduct and certifications based on permitted statutory derogations, or any other valid data transfer mechanism issued by the EEA, Swiss or UK authorities.
If you would like to receive more information about how we transfer personal data, or a copy of the relevant data transfer mechanism (if any), please let us know by writing to support@support.gigagrab.online.
If you are a California resident, this section also applies to you and supplements the information contained elsewhere in this Privacy Policy. The California Consumer Privacy Act ("CCPA") gives California residents certain legal rights to know what personal data is collected about them.
Collection and disclosure of personal information
Our Privacy Policy generally describes the personal data we collect and the sources of the information, and we do not collect any sensitive personal information.
In addition to collecting these categories of personal data directly from you, we may also receive personal data about you from other individuals through data collection technologies, advertising partners and other third parties who participate in marketing and advertising campaigns with us, as well as partners who work with us to provide certain features.
As described in the "Tracking Technologies" section, these third parties collect information about you in order to deliver targeted advertising content, understand your preferences and interests, and provide analytics.
We do not knowingly sell or share personal data of minors under the age of 16.
We may make changes to this Privacy Policy in the future. You should check this page from time to time to ensure that you are aware of any changes and to see when this Privacy Policy was last updated by noting the "last updated" date at the top of this page. If we make any material changes to this Privacy Policy, we may notify you of such changes via game or email.
Please contact GigaGrab directly at support@support.gigagrab.online with any questions or comments.